Really happy with the results, the venue was clean and tidy, it was very quick and she also made sure to double check with me and ask before trimming or threading my eyebrows further. Will definitely go back again!
This booking left me very angry. I go regularly for a bikini wax, which is actually very good there. Therefore it felt natural to pick them to do my nails for my wedding. I booked a French manicure the morning before my wedding. I reconfirmed the appointment 2 days before. I also saw them the day before for my wax as usual and they said they'd see me tomorrow for the manicure. They were aware it was for my wedding. When I arrived the girl I normally see explained it was actually the boss doing my nails, and she was running late. She called her up, then came back to me and asked if I could return in 6 hours! Obviously I could not with so many other things to do that day. I offered to come back in one hour but that was apparently not ok either. I was given absolutely no explanation as to why she hadn't turned up, and no offer of a discount or any compensation. They had ample opportunity to phone and cancel or re-arrange beforehand. It felt to me like the boss just couldn't be bothered to come in. The girl who was there was very nice - she was apologetic and embarrassed. She explained that she can't do French manicures, so my options were to either let her have a go and not do a great job, try to find somewhere else last minute, or have just regular polish in a flat colour. I felt I had no choice but to go with a flat colour. She did a nice job and there was nothing wrong with it. But it wasn't what I wanted or had booked. When they knew it was for my wedding, I think this is appalling.