The only downsides were the Fitness First elements of the venue. There was nobody at reception when I arrived, leaving me a little lost. The music from the gym blasts through the walls to the treatment room, which was fine for a wax, but would be less good for e.g. a relaxing massage. Treatment itself was great.
Vipan was very thorough and did a great job. As a first time receiving a Brazilian wax , she made you feel very comfortable and was efficient, so kept the pain to a minimum. I would definitely recommend this to others.