As always, Nikki was her usual warm, friendly self. The treatment was undertaken with no fuss and the usual thorough attention to detail (even if I don't much like tweezers, she was reassuring and careful).
The room itself was as warm and welcoming as usual, clean and tidy with Nikki on hand to help me out of and then into my coat.
I really appreciate this level of consideration and would not hesitate to recommend Nikki's services.