Ninski London Reviews
42 Westow Street, Crystal Palace, London, SE19 3AH
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587 reviews
The experience was okay/ average. I think they are skilled at what they do but I was not impressed with their customer service. I booked my appointment for 2pm, arrived at 1.30 to see if I could be cheeky and seen earlier, they couldn't so I went off to do some shopping and came back just before 2pm. I was told to take a seat and to wait as the woman was still with her previous client. She didn't finish until 2.15, which is fine but I was in a bit of a hurry, but what frustrated me more is there was not a single apology.
Just a simple "I'm running behind I'm sorry" would have sufficed. I will go back because it was o it a simple thing but still would Expect better customer service.
Gel Nails Manicure
The salon looks pretty and the staff here were very nice, but the wax wasn't great. Their hot wax obviously isn't very good, as they had to switch to strip wax half way through, which I've never had before. (Always choose lyon wax if you can find it.) The wax was quite slow, it was almost pain free, but then a few days later almost all the hair is growing back, so it was obviously just not pulling the hair out properly! Oh and the alcohol spray at the start was seriously painful!! It's not expensive, but they'd do better to charge a bit more and invest in some better wax, as I will now need to go for another wax in a week or two. I wouldn't go back here, but maybe if you don't have sensitive skin you'll be fine.
Brazilian Waxing
Very clean salon. Professional and courteous staff. Excellent service.
Brazilian Waxing
I booked in a 1hr Pedicure and I have to say it wasn't the best or most relaxing experience i've had.
The girl was the only person working in the salon so was a bit on edge, about half way through the treatment a customer walked in for her appointment at 11:40 - the rest of my treatment was rushed and finshed 15 minutes earlier as she was waiting and I felt like I didn't get the time I paid for.
She also cut by one of my cuticles and made it bleed which now really stings.
My last point is that I wasn't given any magazines which you normally expect in nice salons like that - I didn't really like staring around the room for 45 minutes.
Pedicure
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