The deep tissue massage is brilliant every time I visit, nothing helps relieve knots and pain like it. However, on this occasion the ambience sadly wasn't at all relaxing. As the massages at Nisa are the best I've found, I don't normally mind the treatment being in the same room as others and the reception as the staff are generally very considerate and try to take this into account. However this time, my massage was interrupted by various loud discussions about missed or rescheduled appointments and then a long conversation at full volume between the client next to me and their therapist about their stress at work. Apart from this, the treatment was wonderful, but I did find it very hard to relax this time. Hopefully just a one off.