The lady who can do hot wax wasn't there. Other therapist could only do a warm wax and results of a brazillian wax are terrible! I should have just said no.
Great value for the treatment you get! The staff aren't all that chatty but that doesn't bother me too much. The Ombre is also a bit lighter than I requested, however for 60 pounds, it was a great deal and I'm happy with it.