I got the luxury manicure and pedicure and I was very happy with the massage and how they cleaned and moisturized my hands and feet. She really took her time and wasn't in a rush - the whole process takes almost 2 hours and you do feel relaxed after it's done. The only think that I wish it was better was the nail polish colour selection and a more throughout job when it comes to taking the cuticles. Overall my experience was very good.
The beautician who did my facial was friendly and throughout, and she gave a wonderful head massage. The only think I wish was different was the ambiance of the room: I could hear noise and music from outside - a relaxing music played in the room would have made the whole experience more serene. Overall my experience was very pleasant.
Third time I've been back, they just do excellent manicures - Shellac especially. Think these guys are getting busier, so word is spreading. It's not the best looking salon and it's free from pampering and extras, but if you just want good nails, either side of your Westfield's shopping trip, come here! Also like the way the girls are quiet so you can read or daydream for an hour!