Noir Hair Salon Reviews
193 Wood Street, Walthamstow, London, E17 3NU
Check availability and book onlineReviews are written by customers after their visit.
27 reviews
Nice staff and treatment was what my hair needed. The salon could be a bit cleaner though ...
Styled by Sharleen R
Every time I leave I'm happy and my hair is showing signs of growth ! Lovely team ,thank you
Styled by Sharleen R
Simple wash and style, hair feels great ,definitely would recommend also lovely staff and that's always a bonus
Styled by Sharleen R
Best possible results as I have recently stopped using relaxer , i was worried about the end result and I was not instructed to use another treatment which I find most hairdressers usually do! But I had a brilliant treatment and my hair looked and felt amazing ,this is definitely my spot from now on ! 😁
Styled by Sharleen R
The overall service was pretty good however what was really surprising was that the lady asked me whether I would like a trim whilst she was blow-drying my hair. She emphasised that it would look a lot healthier and that my hair really needed it. There was no mention of an extra charge at this point if I did agree to the trim, nor when I actually did agree to it. When everything was finished I mentioned to the lady that I had booked through Treatwell and that payment had already been made. At this point she then asked me to double check whether I had actually paid and when she established I had indeed paid, she then said that I still had to pay as I also had a trim. I was a little shocked as this wasn't mentioned at the time of offering the trim however I had presumed there would likely be a small fee. The total cost of the treatment (wash, condition, blow-dry and straighten) was £25.00 and I was then charged £15.00 extra to add a trim!! To me this seems extremely unreasonable to charge more than half of the total cost for 5-10 minutes of the treatment time! This miscommunication is what really disappointed me about this experience as I almost feel they were unsatisfied they would not be receiving any physical money from me so therefore felt they could exaggerate a charge in order to get something.
Styled by Sharleen R
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