Lovely, well decorated salon with nice staff, not very chatty but had to concentrate I guess :) cuticles on hands not pushed back or trimmed but this wasn't stated on the details so not a big deal. Initially wanted acrylics but one of the beauticians suggested UV gel so I went for this as it was only £3+. I wanted Halloween inspired nails and advised I'm happy for whatever and showed pictures and the nail tech recreated it beautifully. My luxury pedicure turned into a shellac pedicure but this was fine, beautiful finish and such a great job done by the tech. I finally feel feminine!