The staff were swift in answering my call on the phone. I was assured that they would be open when I checked their business closing hours on Google. They kindly updated me of their business times. On my arrival, I was greeted with a smile. I was asked what shape I preferred on eyebrows, I was given guidance on how Jaz would try to compliment the shape and I had feedback on my eyebrows. I was given a card and brochure to take home.