When I came in they were not aware of the appointment and they just said that they were closing in 15 minutes. The place smelt cigarette which is quite surprising being a children’s salon too. Finally, Sara cut my baby’s fringe - that’s what I booked for £10. She was nice and did not want to offer a full haircut for a higher price since my baby’s hair is still short or that’s what she considered. I will definitely not come back either recommend this place to anyone.
We had very fond memories of this place and it has been for a long time our favourite salon for children haircut, until last weekend. We were not assigned to the specialist we booked (who wasn’t there), we have been kept waiting outside the shop standing for 20 min (we have two boys 5-6y old), and when we started, staff was unfriendly and probably at their first cuts ever. The cut was disgracefully bad, on both children - possibly the worst they have ever received - lockdown included.
my child's hair was ruined by this this lady sara was rude and not professional, my child has autism, yet she showed no consideration or understanding. was pointing and talking in another language about my child's her hair was cut so short, and when she came in it was down her back. and was cut so bad it's all at odd ends including the fringe. she messed up and tried to shave it. pictures were sent to the manager spoke briefly. will not recommend this salon, & await manager to speak to me again.