Upon arrival I was offered a seat until the beautician was available. The salon was very busy, which I think is a good sign - they’re obviously doing something right! I booked a Hollywood wax. The beautician was warm, friendly and very efficient. My only criticism is that the floor of the treatment room wasn’t very clean, but my apppintment was at the end of the day so perhaps this is to be expected after a busy day. That said, I will definitely book an appointment here again.