Nu-Wave Medi Spa Reviews

2A Oak Road, Ealing, London, W5 3SS

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Reviews are written by customers after their visit.

4.4
1851 reviews

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Written by our customers, so you know what to expect at each and every venue.
great!
Arrived for my appointment on time but had to wait 20 minutes. Didn't really mind as I am happy with my manicure.
This place appears to specialise in nails rather than hair. As soon as I walked in, it made me nervous because you could tell it wasnt a professional establishment. When I had my hair washed, the water was cold and I got a lot of water in my ear. I had to hold the towel tightly around my neck to stop the water from running down my neck. When they blow dried my hair, I got burnt a couple of times. Another employee reached over my lap to grab a broom instead of going around me. My layers I received are uneven and staggered. When they finished, they left me to attend to another customer so I was left waiting as they hadn’t returned my coat. It cost me £135 for a haircut and Brazilian blow dry. Next time, I’ll just go to headmaster or Rush and pay extra. It definitely seems popular for their nail service. There were many customers for that but I felt a bit silly as I was the only one getting my hair done. They did offer me a beverage on a few occasions which was nice and the hairdresser did apologise when the other employee reached across me for the broom but overall, I think it’s better paying a little more to feel confident that you’re in good hands.
I had a very mixed experience at this salon. I was expecting a more relaxing atmosphere, but instead it was very busy and a lot of people were running around the place (staff, clients who were waiting but didn't really know where to sit... ) It was a bit of a mess to start with. Also my treatment was delayed by 15min. However, the lady cut my hair very well. I asked for something really basic but she took her time, was very gentle and did a great job! The price was also very reasonable. So I guess if you just want a quick hair cut and don't mind the noise, then this place is great and pretty cheap! Thanks
The saloon was very unorganised and busy, I had to wait 20 min until They get me started. The staff that did my treatment- Nati- was great and lovely. However, the room was not fancy, they can improve decoration of the massage room. Not a luxurious place, it’s ok.