Nu-Wave Medi Spa Reviews

2A Oak Road, Ealing, London, W5 3SS

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Reviews are written by customers after their visit.

4.4
1855 reviews

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Written by our customers, so you know what to expect at each and every venue.
The waxer was lovely but used the same stick to apply wax throughout treatment.
Avoid if you can. Went in for partial half head highlights and cut. I asked if my roots could be coloured literally on roots, half head done in brown dye, (I did question why this was being done at the time) then followed by a handful of highlights. Result I have darker hair then when I can in. Hardly any highlights at root, so my hair looks like it needs to be done now rather than just been done. Attitude of hairdresser was bad too, As I questioned why he was dying my hair in brown rather than blonde. Cut was 2mins trim. Don't waste your time. I went here genuinely looking for a new future hairdressers closer to home, disappointed by my visit. Will not be back under any circumstance.
As I’ve had a number of facials before in other places I had expectations, sadly these were not met at this place. The facial seemed very basic and the moisturiser was washed off at the end which was wrong I had to ask for more. The back ground music was like we was in a club! My suggestion is find some new relaxing melodies to play such as sounds of water falls or waves. Overall 4/10 I would not visit again.
Staff were friendly but not expecting me - the salon was shut when I arrived for my 9am appointment.
On arrival I felt like they didn't even knew that they had an appointment booked, however that was promptly resolved and after a short wait I got led to a little room for the massage. My therapist asked me about my needs and made sure that the pressure was good. The massage was very relaxing and distressing, and I loved the fact that she also massaged my head. Full hour of massage as booked, no rush even though I was the last client in the store. Overall a great experience that I will definitely repeat, however the cleaniness of the room let them down a bit as the floor was no very clean, with buds and other bits on it.