Overall, my experience was good. I arrived to my appointment 15 minutes early and was seen to straight away. Sonya was able to hold a good conversation which made me feel more at ease/comfortable instead of awkward.
Avoid if you can. Went in for partial half head highlights and cut. I asked if my roots could be coloured literally on roots, half head done in brown dye, (I did question why this was being done at the time) then followed by a handful of highlights. Result I have darker hair then when I can in. Hardly any highlights at root, so my hair looks like it needs to be done now rather than just been done. Attitude of hairdresser was bad too, As I questioned why he was dying my hair in brown rather than blonde. Cut was 2mins trim. Don't waste your time. I went here genuinely looking for a new future hairdressers closer to home, disappointed by my visit. Will not be back under any circumstance.
As I’ve had a number of facials before in other places I had expectations, sadly these were not met at this place. The facial seemed very basic and the moisturiser was washed off at the end which was wrong I had to ask for more. The back ground music was like we was in a club! My suggestion is find some new relaxing melodies to play such as sounds of water falls or waves. Overall 4/10 I would not visit again.