Nu-Wave Medi Spa Reviews
2A Oak Road, Ealing, London, W5 3SS
Check availability and book onlineReviews are written by customers after their visit.
1903 reviews
The wax itself was good. The lady who did it was lovely and very through. She did a check over and caught any parts she missed.
The reason why I gave 3 stars instead of 5 is because I was charged extra at the salon AFTER I had already paid via Treatwell/PayPal.
I booked a "Hollywood Hot Wax", for £20 which is the only option for Hollywood on their menu. No strip wax option just "Hollywood Hot Wax".
Also a "Full Leg Wax" for £12.
As I went to sit for my next treatment (mani pedi), the lady at the front said "no you have to pay the difference, you didn't book the right treatment. Our Hollywood hot wax is £25 and our full leg is £15."
Unfortunately my battery had died so I could not show my conformation email via treatwell.
The purpose of Treatwell is for first time customers to get a discount and try out a new salaon. I was very disappointed that I was made to pay an extra £8 after I had paid online.
What's more disappointing was that I had planned to get a Mani Pedi, at Nu Wave, and pay directly. However as I was overcharged I didn't have the budget for it.
So just be wary that if you book via treatwell hoping for a discount you'll be charged extra once you get there.
Hollywood WaxingShow all…
Appointment was running slightly late, however treatment was excellent and I am extremely pleased with the results and the technician did a great and thorough job of my shellac pedicure!
Gel Nails Pedicure
I will not be going back! I was dumped into a chair, mumbled at then dumped in the hair washing chair. Hair wash was nice but it’s not exactly hard to get that right! Hair cut was half hearted, didn’t even check the sides to see if they were equal! Went to pay and was faced with someone’s half sucked sweet on the counter. Lady didn’t even look at me, let alone the abandoned sweet when I asked to pay by card. She also mumbled that they only take cash. I pointed out her card machine behind her to which she sighed and said ok. NOT worth £35! They all need a lesson in customer service! Oh, and a coffee would’ve been nice!
Ladies' Haircuts
The ambience is nice, staff is lovely and I am absolutely satisfied with the waxing and the pedicure. Recommended 100%.
Treatment by Afroz•
PedicureShow all…
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