As a quick place to go, this venue must be fine as it had a number of ladies pop their heads in for a wax, eyebrow fix or manicure. However, for the deluxe pedicure experience I had booked it was a shambles. By the end of my hour there, 20 of which was me waiting to be seen (despite booking in advance) and 10 waiting for my toes to dry (and to talk to the manager), I did have a nice new polish on, but nothing 'deluxe' had happened at all. I asked for a refund of the price difference between a file and polish (which is what I ended up having) and a deluxe manicure. After some tooing and froing I did get the difference back, but was essentially gutted my relaxing treat had been so disappointing,
Sangeeta was so quick doing my Hollywood I was in and out with in 10 mins ! It was done to perfection virtually without pain ! Amazing x will be back in 4 weeks xx
I had made an appointment but nobody seemed to know about it and I was sort of fitted in with the many other people walking in off the street. The treatment room opened right onto where a girl was getting her nails done so when I was lying on the table, waiting for the lady to come back, there wasn't even a towel to cover myself when she opened the door. There was a bin that was open and full of used wax strips which wasn't nice. For the higher price, I wanted to get a hot wax done but they have two different types so if I hadn't asked, I don't know what I would have been given. The wax itself was ok but I do have a lot of ingrowns, way more than usual. Not sure I'd go again,
Although it was a last minute appointment, when i turned up they had no idea i was coming and said i would have to go away and come back. The waxer herself was lovely, but didn't wear gloves which is slightly unhygenic.