I was really disappointed with my treatment:
- Silva was 30 minutes late. It felt like she rushed to finish when the next appointment arrived.
- Communication was very difficult - Silva didn't speak a lot of English and others had to translate what I wanted.
- I didn't get the colour I wanted - when I pointed at a blonder colour she tried to insist on a rusty colour. You can barely see the colour within my hair and it's not blonde like I wanted.
- Charged another £20 for toner.
Booked this last minute as I needed to get my roots done before I went on holiday and I’m so glad I did! Great service, very quick and great results. I’ll definitely be going back.