Staff were very friendly and professional. As soon as I walked in I was greeted and once booked in they brought me a drink, I was waiting all of 2 minutes before the lady was ready for my treatment. Before she touched my eyes she used hand sanitizer and then she showed me what length eyelash extensions she thought would be best (which were the short ones). She allowed me to see both short and medium lengths on my eyes and I ended up going with short as they looked more natural. Very impressed with this salon, great price for such service. I will definitely be returning :)