I'm always a bit nervous about trying a new salon when I plan on having half my hair cut off, but this was a pleasant surprise. The staff were super friendly and attentive, and answered all my questions about the salon etc and other services they offer. And the wash and cut was one of the best I've had in years. Although the seat at the sink was a bit uncomfy for me, being so tall, the wash was really relaxing and she gave me a lovely head massage. And the cut was exactly as I asked for, without all the unnecessary chit chat. Will be returning!