Olier Hair Reviews
11 Brewer Street, Soho, London, W1F 0RQ
Check availability and book onlineReviews are written by customers after their visit.
11207 reviews
I am new to London and without a salon, so chose this one for it's reviews and reasonable price. I went in on my birthday in hopes of a nice treat and party prep, but was terribly disappointed. The staff were very rude to me from the moment I walked in, making no secrets about their disinterest in providing a nice experience.
The stylist didn't understand what I was asking him to do and didn't seek assistance to help clarify, so I wasn't confident about what was happening through the appointment. I've had my hair colored for years and haven't ever experienced the painful processing of this session. After the burn of the color, the stylist then burned my scalp with a very hot hair dryer. It's still sore. I wouldn't recommend it to any friends.
My hair consultation was very quick and I was told that I could only have one colour (other colours were an added extra). This wasn't written anywhere on the voucher. Weirdly enough, the girl sat next to me who had exactly the same deal was offered other colours and no extra cost was mentioned.
My hairdresser I had was very friendly, but I feel she didn't totally listen to what I wanted. I asked for my fringe to be re-cut and said that I had difficulty styling it. My fringe was never re-cut. I'm relatively happy with the colour but it does look quite brash and unnatural because it's mainly bleach. I told my hairdresser that I have three colours put in, to make it look natural (as my hair is quite dark naturally), but she told me that they didn't have the right colours in stock. It almost seemed that I had no other option and we didn't discuss if there were any other colour choices, other than peroxide bleach. When I woke up this morning my hair felt very dirty and I've noticed that I have a lot of product (I fear it may be bleach) on the underside of my hair towards the back of my head. I realise that it's difficult to time a haircut and colour (especially as my hair is quite thick!) but my appointment took over 4 hours..... rather than the 2.5 that was allocated on the website.
I understand that the deal was incredibly cheap for what the treatment was worth, but I don't think that it should compromise on the overall finished product. I'm sad to say that I won't be going back or recommending this salon to a friend.
Styled by Available Stylist (3)
Lavi did a fabulous job! I am very happy with my new cut, colour and the styling was brilliant.
He overachieved my expectations and I can honestly say I have not had such a great feeling after a visit to the hairdresser's for a long time.
really impressed with my hair cut and colour. Luiz really knows what hes doing and i will be going back.
Small hairdressers in the middle of Soho. It was very busy when I arrived and so the customer service wasn't great. It improved as my treatment continued however. There wasn't much of a colour consultation, I just told the lady what I wanted and she did it. Nice scalp massage but had to pay £15 extra for toner. Hair felt great afterwards and colour was lovely. Thanks again.
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