Not very welcoming atmosphere, hairdresser not very confident and understanding of what I wanted, combs etc where not put into cleaner just returned to the drawers for use again. No heat protection products used for blow dry, didn’t check if water temperature was okay during hair wash etc
I felt so at ease
I hadnt visited a hair dressers in nearly 2 years following a bad cut I was soo nervous but attended my appointment i was listened to put at ease n given great advice on how to prepare by hair for going blonde.
All that and a great chat couldnt be happier