The staff were friendly and chatty but the shellac has already peeled off a nail in under 24 hrs. I had to file edges of most nails as they had rough edges. I then had a hair appt where I showed a photo of someone with long curtain bangs and I left with a short full fringe above my eyebrows that is uneven. When they styled my hair they didn’t do what I asked for either - had to redo when I got home. The staff were nice but distracted by each other and family/friends visiting the salon.