If I could give this 0 stars I would. I turned up to my appointment to find the door locked and a sign on the door asking me to call a number. I called several times with no response. There was also another client waiting. We both waited around twenty minutes before leaving. Even if the salon was open - my appointment may have been double booked so I would of had to wait a while!
In all I wasted an hour and twenty minutes travelling to and waiting for my non-existent appointment. Appalling service!
I turned up early and there was a sign on the door saying ‘sorry we missed you’ but also said ‘treatment in progress’ so I waited around, 20 minutes after my appointment time, 2 knocks on the door and a few calls to the phone number and a voicemail left, I realised no one was there and I went home. I have since not received any communication about why she was not there. I wasted an afternoon travelling to the place and waiting around for half an hour.