It was the worse service I´ve ever had. I asked for a kind of dirty blonde and I end up with orange on the top of my head and platinum blonde on the sides and brown colour on the lower part of my head. My hair now is a mess and it is really damage. When I asked for the orange the lady said it was my hair instead of admiting she did not leave the bleach enough time on the top. Then she charged me 20 poundsextra for the toner and even though my hair is still orange. I do not want to say any else but I do not recomend this place to anyone.