This is not a luxury experience, this is a gym that offers massages. Go to a high end hotel for a real spa if that's what you are looking for!
As other reviews, there was water covering every surface. The 'relaxation area' was OUTSIDE (not good in winter), and the massage was ok, definitely not deep tissue as asked.
I take issue with them marketing this as a 'relaxation experience' as it was not - they also literally chased us out of the massage room to pay before we even got dressed.
No cups provided for drinking water, no private changing areas, very small communal changing area, broken seat tiles in the steam room, broken sauna, pool was cold. Other than the massage, the place was abysmal. The fizz was provided in a plastic glass. There was insufficient seating around the pool too. Avoid.
We had professional and friendly masseuses.However, during our 25-minute massage, there was continuous drilling and maintenance work that made it quite difficult to fully relax and enjoy the treatment. The noise detracted significantly from the peaceful atmosphere that we had hope for.Additionally, the sauna was unavailable, which further impacted our experience. Unfortunately the combination of the noise and the unavailability of the sauna did not provide the calming experience we anticipated.