Great customer service before I arrived, with a reminder text of things I need to bring. My therapist was amazing her r name is Slyvia. She provided a relaxing massage and facial. I used the sauna, steam room and jacuzzi which are a decent size.
The massage was good, but the service afterward was disappointing. I had my phone on airplane mode during the treatment, so I had no internet connection to pay immediately. I politely explained the situation, but I felt like I was being treated as if I was trying to avoid paying. It was very uncomfortable, especially when staff called colleagues over and spoke in their own language in front of me. I always intended to pay and expected to be treated with more respect and understanding.
Treatment by Beata-Beauty Expert•Lymphatic Drainage