Oolong Hair Reviews

30C Shad Thames, London, SE1 2YG

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Reviews are written by customers after their visit.

4.6
3708 reviews

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Written by our customers, so you know what to expect at each and every venue.
I spent a lovely afternoon having full head highlights and a cut and rough style. This is a very relaxed salon and the atmosphere made me feel very welcome. I wish I had taken a before and after photo as the colour and style came out very well and I have had lots of compliments. Thank you OOLONG
Along with my stylist we decided a balayage wouldn't be the best colouring treatment for my hair and went with an ombre instead (with a slight additional cost.) My stylist kayleigh was great. The colouring and the technique used were amazing. We did over run a little so another colleague had to take over towards the end. I wish I went for a blow dry instead of a rough dry as it didn't dry my hair and I had to walk around a cold london with damp hair but that's my fault for not going for a blow dry. Would highly recommend.
I've been to Oolong 3 times before this experience and always had a positive experience before. This time unfortunately I wasn't very happy with how my hair turned out - I had a full head of highlights but my regrowth hadn't been done properly around my face (extremely noticeable when I wear my hair up). It was also very gold, but I didn't ask for a toner that time so I can't blame them for that. I sent Oolong an email with a photo of my hair and said I wasn't happy with the regrowth, and would be willing to pay for a toner if I could get that done when I came back as well. So I've rated them 4/5 stars because they did my hair again free of charge when I wasn't happy with it, even though I paid for the toner (which was washed out a bit early due to miscommunication with a new starter, but that wasn't too much of an issue). The staff there are all wonderful and I'll definitely go back there for my next appointment :)
The venue and the staff is just lovely. Everyone is very friendly. Phil has listened to what I wanted and I am happy with the haircut. Will be coming back.
I went for a ladies cut and blow dry and was overall underwhelmed. On arrival I offered water or tea even though the two other women in there had wine. I then sat for over 15 minutes before being seen to by the hairdresser. The wash was lovely, inclusive of a head massage and the cut itself is fine but the hairdresser was juggling my cut with two other dyes at the same time. When it came to the blow dry they obviously wanted me out quickly as the receptionist stepped in the help so I had two of them pulling at my hair every which way. With naturally curly hair I asked for soft bouncy curls to finish and I left with almost straight hair and so much product and oil I had to wash my hair when I got home.