The lady who did my massage was very nice and did a good job.
My lower end scores are for the shop it self.
Front of house staff were uninterested boarderline surly and unhelpful.
The overall feel of the room was a one stop shop ( nail bar, shower, fillers etc) not a relaxing room for a massage, no candles or nice smells.
Paper towels on the massage table made me question how often the towels are washed and wasn’t great having it stick to you.
And sadly even though I highlighted my neck and shoulders being the area I would like to be focused on they weren’t even touched.
Having said this for the price I paid (on discount) it was fair for London but somewhere I wouldn’t pay full price or likely to return to.
Had a perfect experience at orchid belle. Bought for me as a gift and I’m not a regular ‘massagee’ but I really enjoyed it and would definitely do it again. THANKS