Oru London Reviews

45 Horseferry Road, Westminster, London, SW1P 2AA

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Reviews are written by customers after their visit.

4.7
2007 reviews

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Written by our customers, so you know what to expect at each and every venue.
Extremely happy with the job the therapist (Elena?) did. The hot wax made it nearly painless. Great value for money with the Wahanda deal. The treatment room door opens up to the hairdresser salon which can be a bit uncomfortable before and after the treatment but very satisfied with the treatment and result overall. :-)
The staff at Stage Door were incredibly friendly and welcoming. My appointment was a bit delayed but the receptionist phoned ahead to let me know and ask if I could come slightly later so that was not a problem. The beautician did a great job and was also friendly. My only negative comments would be regarding the general hygene standards observed in the treatment room. To me it seems standard practice that a new roll of paper is rolled out before a new client etc but a number of things that I would consider standard practice were not done. I was impressed by the treatment itself but not so much by the facilities.
Lovely Therapist, did a wonderful manicure, very detailed and made my nails look lovely. It was a nice experience and I will definitely go there again for a manicure or pedicure.
The salon is bright, clean and modern. There is a great supply of current magazines to read whilst having your hair done and popcorn to munch on which is a good touch. The service was friendly, chatty and fast (my stylist was Alex). I had a half head highlights, cut and blowdry, overall I thought for the price it was great for a quick pick me up and to freshen up my look.
Martina did my half head of highlights and cut She was excellent and took the time to really understand what I wanted. I was really impressed with the result. I liked the complimentary popcorn. I wasn't offered any wine, which other reviews mentioned. I liked the products Martina used on my hair and I went to buy them at a later date. Martina had had worked all day and didn't get a lunch break till just before I arrived at 5pm, she mentioned this twice and I was left feeling guilty for being there although I don't think this was intentional.