I came in for a colour fix and have left with orange patches in my blonde hair. Won't return. There was also water pouring through the ceiling of the salon?
Appt originally booked was unavailable, changed date and then stylist booked was unavailable. The therapist I was placed with made me feel immediately insulted for wanting just a trim for holiday (the following day) rather than a style which is what he does. Was told to come back when I had some courage. I have very thick hair and the thick layers cut in were not suitable for easy/low maintenance requested. Unfortunately was not a relaxing pre-holiday experience. Considering the normal price for these cuts, I would have expected better.
They were very kind to let me reschedule without incurring cancellation costs. Good result from the blow dry, although her method seemed to use a lot of heat to get the desired result, which I think could be damaging to the hair if done like that often.