Rachel is so professional from start to finish. Most important for me is that she makes you feel at ease. Having a bikini wax is such an intimate procedure in my opinion but Rachel quickly reassured me and got on 'with it'. This is a natural skill/quality you can't learn in training. You either have it or u don't and this is why I will keep going back. Amazed also that the procedure was almost painless. Fantastic thank you Rachel once again you delivered all that it says on the tin and more.