I arrived 10 min late but the reception was really warm by Sue. She took me downstairs to the basement to do the massage. It was a small but warm room. Unfortunately the insulation wasn’t very good as we overheard several conversations word for word in the room Nextdoor. I booked a shoulder, neck and head massage and a foot massage but the therapist said my back was too tight and insisted on massaging my back, resulting in 10min foot massage and 5 minute head massage and the rest of the hour was on the back and arms and shoulders and neck and legs. The aftercare was lovely with a hot towel on my back to remove the oil. A small bottle of water was offered afterwards. It was a nice experience and the therapist was good but I would have preferred 30min on my feet as intended.