Cassie is INSANE! Did such an incredible job on my balayage by using the right techniques to keep my hair ashy and cool while blending out the slightly dodgy previous balayage from 6 months ago. The atmosphere is so chilled and no question is too out of the ordinary for these guys. Not to mention the amazing body massage you get from the chair while your hair gets washed. 6 stars if I could, the price is totally worth it. Thank you lovely!