The clinic was clean and all the staff were very polite and helpful. The treatment was efficient but I won't know how successful it was until I go back in 3 weeks time
Appointment booked for 10am, politely I turn up at 09.50. Rang the buzzer, no answer! Went back to my car to warm up. Buzzed the door at 10 and the receptionist had just arrived. Asked me to wait in the freezing cold waiting room. Waited 15 minutes and decided to leave because I had to go to work.
Just feels a bit unprofessional and not welcoming.
I got an apologetic phone call and rebooked.
I just hope I don’t have to go into the city for another wasted journey and parking costs
The venue was very nice and I was treated well. It was a very quick and re-assuring service, the laser shocks were a little more severe than I expected, but the pain was over in a nano-second and I soon recovered. The venous lake I was treated for has completely disappeared from my lip.