We agreed from the srart what was to be done, not to cut the top and just to blend/grade the sides. Morry spent 15 mins going round my neck and ears with clippers, seeming to go over the same part repeatedly. Then cut my hair with scissors, including the top, which was 3 inches long and cut down to an 1 inch. Not what we agreed. Also left the front too long. Really disappointed and I wont go back. He was pleasnt enough but not impressed with his haircutting.