Peppermint Essex Reviews
122 Cranbrook Road, Ilford, Essex, IG1 4LZ
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1010 reviews
I have just started to use this salon, now it has a new owner the place looks amazing! really friendly staff, each treatment was so professional and literally can not wait to go back for another facial and massage!
Deffo reccommend! Best Salon in East London/Essex!!
Good value for a good full-body massage. The masseuse was skilled and gave a relaxing medium-pressure massage, the table was comfortable (with a hole to put your face in, and convertible to flat for those who prefer) and the music provided a nice atmosphere. The place is under new management and is undergoing renovation, so the atmosphere might be even better next time. It could've been improved with candles and less distractions (the masseuse's phone rang once and she had to leave me for a few minutes mid-way through in order to answer the front door when the bell rang and nobody was at reception.) I also would've expected the masseuse to ask me what level of pressure I'd prefer or whether there were any locations on my body that she should focus on - so not as professional as ones I've had elsewhere. In any case, it was a good massage and I may go back.
When i had my eyebrows tinted i went out the shop and realized only when i was at Home that the color was not right!!! The waxing, not really precise...but overall ok.
I went for the deep cleansing facial but wasn't really satisfied as the person who was doing it was in a bit of a hurry. She cared more about time than customer satisfaction. She did not pay real attention to massage and also she used sub standard products which did not do much for the face. Overall a bit disappointing experience.
Deep cleansing guinot facial was supposed to remove my blackheads but it didn't. When enquired the staff said you need repeated facials. I feel the therapist could have spent more time in removing blackheads. I was more disappointed by their answer. Have been doing facials for 6 years, so I know what can be the outcome of a facial. Not doing it properly plus giving a lame explanation was disappointing. But I have been here before and was extremely happy with the result, but that was a different therapist
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