The staff are really friendly. The atmosphere is very warm and relaxed. i felt that my hairdresser was. ot very confident though, but she is a very nice girl, maybe just needs more experience and I'm sure this will come with time... she did a good job, but there is space for improvement.
the unpleasant bit is that i was informed that i will have to pay extra for toning that i would think should be already covered by the price shown on Treatwell.