Had an ombre, cut and finish - thought the ombre was exactly as i wanted, the hairdresser really understood the look i wanted to achieve and made sure than i was aware there would be an extra cost for using toner - which i can't complain, as the offer was a really good price. Would definitely return to Pierre Alexandre again. the only one thing i would mention is the two girls that were washing clients hair were bad mouthing other members of staff which was slightly awkward for me to hear! Overall very happy.