Pierre Alexandre Colour Bar Didsbury Reviews
723 Wilmslow Road, Didsbury, Manchester, M20 6WF
Check availability and book onlineReviews are written by customers after their visit.
1097 reviews
person i was booked in with was not available so had to have another member of staff which was awkward for her but under the circumstances she did a good job
I booked my haircut on Treatwell and paid in advance. When I turned up at Pierre Alex Didsbury the lady at the salon said I wasn’t booked in and I couldn’t be seen. Bearing in mind that I had received both an email and text reminder only that morning, and had paid in full, I was disgruntled to say the least. She basically turfed me out and said it wasn’t her problem.
I later got a call from the manager who was excellent. She offered to do my haircut that morning and was apologetic and friendly. I really appreciated that. Treatwell were also very apologetic. However I would still be reluctant to book in this way again as I wouldn’t want to risk being sent away again, as I felt stupid, and wouldn’t want the uncertainty and potential inconvenience to me. If they hadn’t fulfilled the appointment I could’ve lost the money too.
I’m glad the manager was able to help and sort the situation so I do feel satisfied that I was dealt with well in the end. And the haircut was good too
Styled by Ashley
Great visit lovely staff very busy as a weekend and was expected. Definitely use again. Stylist very chatty and professional. Great job
Styled by Molly
Really bad men’s haircut. Hair cut unevenly, loner on one side and shorter on the other!!!!
Styled by Jade
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