Overall, I'm very happy with the result but when washing my hair they had to use colder water for the water pressure to be better. Also, I payed via Treatwell and when it was done they charged me an additional £10 for a toner but I was never asked if I wanted this additional service which I think is unacceptable.
The overall experience was bad. The salon was filthy, as were the bathrooms. I wasn’t given a drink. There was no hot water or water pressure so my hair was washed in cold water. I wasn’t offered a courtesy discount or appointment to make up for it. What shocked me most was the way the staff spoke to each other - they were rude and nasty to the younger girls working there. I chose this place as I needed a last minute appointment.