Pierre Alexandre Hairdressing Reviews
38 King Street West, Manchester, M3 2WZ
Check availability and book onlineReviews are written by customers after their visit.
2363 reviews
Real Experiences
All reviews are genuine feedback from verified customers, so you know exactly what to expect at each and every venue.Perfect, as always! Absolutely love my hair, always cut and coloured to a great standard and the staff are all really friendly.
Styled by Nicola
Nice cup of tea, friendly staff and I love my hair! Would come again.
Styled by Nicola
The booking was easily done via the app, we were away on a city break together as a christmas present and chose this place due to lots of good reviews left rated 4 stars by other guests, ignoring any negative reviews as the good balanced out the bad. I have a salon back home that we are loyal to but I wanted to treat us while away and have a change. Upon arrival the staff were polite and friendly, although a part of me wanted to dart for the door before our experience had begun as there were a few things that unnerved me visually such as a stylist with a visible hair extension poorly put in and I went to the area downstairs where the toilets were upon arrival and it was not visually pleasing. I thought it may be for staff, as a team member was drying her hair when I went down. I did not think they would take people down there, as it was basic in my opinion and messy, it needed sorting out, especially the flashing light bulb, it unnerved me but we stayed put and told ourselves of course it will be ok it is just nerves as it is a new place to us, I saw a lady leave with visually a nice cut so I felt relieved and that settled me and made me stay. We got shown downstairs! Which surprised me as upstairs was visually nicer for guests. I did grow confident as our stylists were honestly so lovely and seemed to listen to our needs, they offered drinks too and I said no in response to the 6 times I was asked. At the wash basins unfortunately our necks hurt alot as they had no rubber black band on to cushion you so that was not the best experience at all but they had good shampoo technique! Lovely head scrub, however staff chatting amongst other staff during hair washing. At the end our haircuts visually looked beautiful at first had a quick glance as you do to make sure and thanked the stylists, we were in a hurry to get gone to enjoy the rest of our trip so left swiftly of course. I realised later upon closer inspection the hair cuts were terribly done :( I was taken aback with shock and so disappointed. My hair curved upwards as it went shorter towards the front at both sides and not straight all the way round as I wanted a simple straight one length cut and my boyfriends hair :( I actually ended up trimming over this myself as I was previously a hair stylist myself, luckily I still had my scissors! At the sides over his ears his hair had one short bit then a very visually outstanding long bit towards the nape of the neck however not connected together at all. It was a clear mistake as it was not disconnected on purpose in a trendy way, there also appeared to be two guidelines he had cut from, so it stood out and looked awful. Safe to say, we won't be spontaneous again as a treat. Sorry guys! Please continue to better yourselves and all the best for the future. My over all rating is 2/5 it would of been 4/5 if great on point hair cuts and basins had rubber cushion on to comfort, 5/5 if the salon had clean visual appeal to. This criticism will be horrible to read but I want you to be aware of why we would not return and what you could do to improve yourselves and the business.
As always, a very good experience here. Looking forward to my next visit
Styled by Nicola
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