I had a haircut at Salon Pimps and Pinups on 30/01/24 at midday. Unfortunately, the cut was uneven. Upon calling for correction, I was informed the manager was out of London and would return on Monday, but no callback occurred. When I contacted the manager later, they disputed my visit, questioned the authenticity of my haircut photo, and displayed rudeness. This experience was quite unprofessional and left me dissatisfied.
Lena was so lovely and did an excellent job with my hair - I love the transformation !!! She took the time at the start to talk through what I wanted and talked me through all of my options. Thank you so much for such a lovely experience!!!