Full head highlights by Elena who arrived with the mixed colour - no consultation on the colour l would like.
I stated l didn’t want too blonde, more brown- she didn’t reply just started doing the highlights.
When time came to wash out l heard her say ‘’ it’s too blonde’’ then walked very fast away, came back and put what l presume was toner on- didn’t say a word to me. Then cutting my hair she mentioned ‘’very blonde’’ again!
End result too blonde highlights - will not return.
Julie is fantastic. Friendly and professional.
The root colour she suggested suits my hair perfectly.
Emily is great, always friendly and love it when she washes and conditions my hair with a great head massage.