Electrically filed my nails and the skin around them. Having to use antiseptic everyday to stop infection and inflammation. Booked with manager but she left me with an incompetent person despite me complaining that she was ruining the shape I asked for. They made me pay an extra £12 for pedicure saying I'd only asked for a polish change.. then they only put nail polish and said i must pay more for shellac! They left me 20min to dry and I had to ask for some oil. Some guy came mid pedicure with his gloves still on and did it. Gross service. Not once in the manicure were my fingers in water. Pedicure lady was excellent. They clearly know the difference but they let this person work and pressure the customer. At one point I had to pull my hands away as she wasn't listening. Was wrong to trust her. Worst manicure ever. Want my money back
The nail technician was friendly and made me feel comfortable. The pedicure and manicure was rushed and I felt like my nails looked the same as when I walked in