First impression was very good, the salon was well presented, clean and we were promptly welcomed upon arrival. After filling out a form, Swati explained the piercing aftercare to us. Once in the treatment room, my daughter picked out her studs and after taking a few measurements, Swati did a very efficient job of piercing my daughter's ear. She was very quick and precise, and chatted to my daughter throughout, keeping her distracted and relaxed. Brilliant experience and result.