My appointment @ POMO Hair Salon was for a total restyle, and I was very specific about the look I wanted. I explained the desired outcome to the stylist who confirmed he understood my request. However, the stylist did not follow my instructions, and I ended up with a slight tidy-up to my current haircut as opposed to a total restyle.
When asked for a refund the director told me to call Treatwell myself and ask for a 5£ refund, when I was charged 60£ for a
the new hairstyle I did not receive.
I had a Balayage (+cut) appointment after not doing anything to my hair for years. Stevan was super friendly, listened to my ideas and gave great advice & tips. The balayage looks super natural, will definitely be back 🙂
Loved getting my hair done up by Rebecca for a wedding. She really listened to what I wanted and put me at ease. She checked with me throughout the whole process and made me feel so glam on the day 😊