Posh Hair & Beauty Reviews

163 York Way, Camden, London, N7 9LN

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Reviews are written by customers after their visit.

4.1
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Written by our customers, so you know what to expect at each and every venue.
I am happy with the hair treatment I had today! It was my first time at Posh, the staff were friendly and down to earth and they made feel very comfortable, would highly recommend.
I booked french manicure at 2:00pm from wahanda site but salon stuff called me time was charged at 1pm in last minutes. It was first time to visit nail salon in my life, i didn't know what's different with Shellac nail and french nail. I booked french nail so I have no doubt staff did French manicure. However, when she had finished polish my nail,She said its shellac nail, should pay £20!! I booked French nail it's £12. Why I had paid £20? Also I checked the salon page on Wahanda site it's £18!! I don't know why they cheated me and take over price money. It was a very bad disorganize salon. I did complain but they didn't listen at all and started to blame me lots by two staff... even i paid £20 over the price. It was so bad feeling. I know I haven't the knowledge about nail but they work as a professional and they missed my order details. Why they blamed me and take over the price... they looked down me and never appreciate me. I won't back to there anymore :(
Definitely the worse experience. I initially booked my appointment for 6 pm but got a text message saying they were running 10 mins behind so I went there a little later to still wait another hour. The staff did not seem to be very friendly or bothered by the fact that I had been sitting there an hour, was not even reassured once of the situation or apologised to. Once I was finally seen too the waxing itself was absolutely horrible, I know a Hollywood waxing is generally painful cause I have had many but this was extremely painful, the wax was really stringy and not the best so had to re do many times and the lady did not apply it in a way to make it less uncomfortable, I think she just wanted to do it as quick as possible so no care or consideration was taken. Would not recommend at all
The waxing treatments offered at this salon are the best I've had by far. Wouldn't go to another salon again!
It gets quite busy and overbooked which means that you may end up waiting for a long time even if you had an appointment! Also one of the staff kind of was impolite with the whole delaying situatioN with two customers, suggesting it was our fault for not allowing extra time despite appointments.