I went on a Saturday afternoon and it was super quiet but that actually made it really tranquil and relaxing! The lady who cut my hair was polite and did exactly what I wanted. My hair feels really smooth and refreshed, they even had a really cool tool that trimmed off split ends!
My only issue was that I'd visited once before but this time I was seen by another therapist... instead of taking me downstairs to relax and lie down for my treatment, I was told to sit in the salon chair upstairs. This wasn't as comfortable and the beautician plucked with tweezers and tinted my brows. On my first visit I had the eyebrows tinted and waxed for the same price.