Prim & Pampered Reviews
13 Morden Court Parade, Morden, London, SM4 5HJ
Check availability and book onlineReviews are written by customers after their visit.
592 reviews
On arrival all the ladies were lovely and welcoming, however the lady we had booked was late- which wasn’t too much of a problem as I know traffic/parking can be a challenge.
Got our eyebrows threaded and tinted firstly, love these. No complaints regarding this treatment, although when waiting for the tint to set it gave me an opportunity to look around the environment and notice the uncleanliness of some areas.
Then came the lashes, which unfortunately were the big let down. We felt it was rushed as they done both mine and my mums lashes within an hour, when we understood they should have taken 1hr 30mins each. When we left, we were in love with them, however they started falling out in clumps, leaving us with large noticeable gaps, these were also supposed to be individual extensions like mentioned under the description of the beauty treatment. We returned to the salon after 3 days and she redone the gaps, so we went away satisfied again, however 2 days later again they were falling out in large noticeable clumps again. I understand they are supposed to fall out but the description says they last up to three weeks, ours barely lasted 2 days without noticeable gaps. We also followed all instructions on how to look after them, keeping them dry for 48 hours and not touching them only to brush them delicately. When ringing up to see when was suitable for us to pop back, she actually said ‘I was actually expecting your call’ and said it was due to it being the first time we got our lashes done. Since then, I had my lashes removed elsewhere.
Unfortunately due to the lash experience this is why I have rated the overall experience 2 stars. Would have been 1 if they had not tried to fix them. I’m not one to usually leave bad reviews, but I would hate for this to happen to someone else.
Treatment by Huma Samir•
Classic LashesShow all…
Always amazing and Huma is super fast. Love my eyebrows. Thank you!!
Treatment by Huma Samir•
Eyebrow & Eyelash TintingShow all…
Huma is a lovely lady, did my threading and face waxing in under 12 minutes. She was very efficient and everything was painless. Facial was relaxing. Will be coming back here again!
Treatment by Huma Samir•
Eyebrow ThreadingShow all…
Loved my facial experience. Huma explained all the steps and everything she was going to do. Checked in with me throughout for any discomfort and let me know what the facial ingredients were. Very gentle and professional
The facial itself was very effective, my skin feels very clear soft and glowy. Will definitely be coming back for more!
Treatment by Huma Samir•
Eyebrow ThreadingShow all…
Huma is very nice and she makes you feel very comfortable
Treatment by Huma Samir•Classic Lashes
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